With the release of Apple's macOS Catalina, every creative professional will need to decide if updating is right for them. More often than not, the initial jump to a new OS will do very little, if anything, to benefit the creative artist. Changes to the OS and improvements in technology are more likely to have a negative effect on your software, hardware, and workflow; at least at first.

As a DJ, the only thing that truly matters is that your gear works and continues to work when you need it the most. Denon DJ has been actively testing our products with each Beta release of macOS Catalina 10.15 to guarantee our users know exactly what works and what will require updates before they make the jump to the new OS.

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3 Things You'll Need to Know

  1. The process of updating your computer's operating system can be a little messier than we'd like to think. In some cases, the update doesn't go as smoothly as it should and some hardware drivers may need to be uninstalled.
    With the update to macOS Catalina 10.15, you may find that a supported device suddenly stops communicating after the update to Catalina. Here's how you can remove the existing drivers and reinstall:
    1. Navigate to the folders below. These are the places where third-party drivers are stored. If they have become corrupt, or they haven't been installed correctly, removing them and starting over may help.
      • Mac HD > Library > Audio > MIDI Drivers
      • Mac HD > Users > [Your User Name] > Library > Audio > MIDI Drivers
        Note: The second location may be hidden. To access the User Library, click on GO at the top, hold the Option key and select Library when it appears in the list.
    2. Move the contents of both folders into two new folders on your desktop.
    3. Once the folders are completely empty, restart the computer.
    4. Try your MIDI Device again.
      If your device requires drivers, please visit our support section below to check that your device is supported and to find links to the latest drivers. Make sure to read the next step in this section for precautions to take when installing drivers on macOS Catalina 10.15

  2. macOS Catalina will include a security feature that will require the user to allow a system extension when installing a new driver. This is very simple and only needs to be done once for each driver. So, if you're installing any new driver on macOS Catalina, look out for a System Extension Blocked warning and see the driver section in this article for instructions.
    The good news is that this is only necessary if you are installing a new driver. If you are updating to Mojave and already have the latest driver for your device installed, you will not need to re-install the driver or complete these steps.

  3. While your Denon DJ hardware and software are ready for macOS Mojave, that doesn't mean everybody is. If you use one of our products with a third-party software title like Ableton or Cubase, be sure to check with the developer to confirm support for the new OS before updating.

macOS Catalina 10.15

Supported Hardware

The following products will work with macOS 10.15 Catalina without any need for additional drivers.

  • DS1**
  • MC2000
  • MC3000
  • MC4000**
  • MC7000**
  • MC6000MKII**
  • MCX8000
  • PRIME 4
  • SC5000M PRIME
  • SC5000 PRIME
  • X1800 PRIME

** Editors, utility, and/or firmware updaters for the product are not currently supported. This page will be updated as necessary to reflect all current support for macOS Catalina.

Please be aware: If you do not see your product listed in this article, it is not officially supported for use with macOS Catalina at this time. Compatibility testing is only necessary for products with USB or Firewire connectivity and therefore does not affect any Akai Pro speakers or headphones.

Supported Software

Please use the table below to check the status of all Denon DJ software being considered for support on macOS Catalina 10.15.

SoftwareVersionSupport
Engine 1.5v1.5.2Not Currently Supported
Engine Primev1.3.3Not Currently Supported

While your Denon DJ hardware and software may be supported, this does not mean that all your software will be able to make the jump. Be sure to check with other software developers to confirm their support for macOS 10.15 Catalina:


Further Technical Support

For any further questions or technical support, please visit the link below to connect with any of the following support options: online community support, phone support, email support.